
But more than the excellent product, the true ambassadors of your company are your staff—from the time Jeff came to my home and we talked about what I wanted, I knew I would be in good hands. Jeff was easy to talk with, honest, and professional.
I cannot say enough about your installers, John and Justin. They were hardworking gentlemen who answered my every question and accommodated every request. They were a joy to have at my home. It was interesting to watch them at work—they were true artists designing the putting green. They didn't even complain when I took pictures of them!! They should be credited for their fine work.
Again, thank you very much. I have no hesitation in recommending your company to my friends.
Sincerely,"
"Dear EasyTurf,
Sorry for the delay in our letter to you but time can get away.
EasyTurf was installed in our small back yard in November of 2004. The
installation was very fast and professionally done. We cannot say
enough nice about the crews that did the work. They were polite,
prompt, professional, and efficient. In addition to your excellent
product, the crew and quality of the work made the installation
painless for us and an outstanding reflection on your company and its
employees.
The EasyTurf continues to amaze us as a first class product. Because of the delay we can speak knowledgably to three months of daily use. We have two dogs and they have been totally unsuccessful in adversely affecting the EasyTurf. These are two dogs who found sod, grass from seed, gravel and any other surface we used unworthy opponents. It was in the universe of frustrated homeowner that we turned to EasyTurf rather than dig and attack anywhere they pleased, our dogs have actually staked out a sitting area and taken to lying down on the EasyTurf (upwind and upslope of course). They actually like it. Likewise, the EasyTurf is impervious to the dogs’ bioterrorism and cleans up very easily. The instructions recommend occasional use of a product such as “Nature’s Miracle.” It is a good recommendation as it works great on the Easy-Turf. But with all the rain we still have a large supply.
That brings us to the next compliment. While our yard is small we were very concerned about how the EasyTurf would hold up with all the heavy rains we have been having. It has done great. It was hard to imagine that there would not have been some adverse consequences from all that rain. We had serious mud from the neighbor’s property in another section of our lot and water running through the garage, but the EasyTurf stood up to all of it. It is very impressive. The only recommendation we can make is a name change to Easy Tough Turf.
Thanks very much."The front yard is now done and it went just as smoothly as the back yard installation. Once again, thanks to your great customer service and the professional installers all was completed without a glitch.
We really enjoy "waking up" and "coming home" to a maintenance free green lawn. Murphy and his playmates go out into the back yard with clean paws, romp around for an hour, and then come back into the house ....with clean paws, even when it has been raining!
We really can't put a price on the extra time we now have on the weekends to enjoy our yard and not have to worry about mowing, fertilizing, etc... and we look forward to "many, many, many" years of a maintenance free, beautiful lawn, thanks to Easy Turf.
My only request is that Easy Turf continues to push the City and State to work with companies such as yours for the benefit of all. We do not feel that a rebate of some sort from the City of San Diego for individuals that save water resources while beautifying the City is asking too much. Hybrid cars got them, "energy star" appliances got them, etc ... you understand what we are saying.
Lastly, we took advantage of Easy Turfs recent financing promotion and we appreciate everything you did for us on this for payment dovm the road. Thanks again.
Sincerely,
What an amazing difference Easy Turf is over other products.
We used a highly skilled and reputable contractor to landscape the backyard or our new home. We desired the final outcome to be visually appealing and provide a relaxing atmosphere. This was to be accomplished by incorporating a large custom waterfall, the use of artificial lawn, custom colored concrete and surrounded by tropical plants. We have three small dogs and we were emphatic that Easy Turf be installed as our research concluded it was the only "true" pet-friendly artificial lawn.
Our contractor was told by a local wholesaler of artificial lawn products, that all artificial grass is essentially the same and is all made in the same manner.
What transpired over the next 5 months was nothing short of exasperating. We later learned, that few, if any other artificial lawn products provide for pet urine to flow through their product and the installation process is entirely different. We tried several pet products to spray on the lawn to eliminate the urine odor, but to know avail. Nothing would correct this problem short of removal of the lawn and replacement with Easy Turf.
After 5 months, we now have Easy Turf in our backyard and it has made all the difference. No smell whatsoever! Not even with outside temperatures surpassing 90 degrees. Our lawn is now amazing to look at. The texture is like high quality carpet and the two-tone color is as natural looking as the highest caliber turf grass we've ever seen.
In addition to the Easy Turf lawn exceeded our expectations, the staff was nothing short of exemplary in providing us customer service. Their patience and understanding about our situation and willingness to teaching us about various artificial lawn products was refreshing and greatly welcomed after our previous experience.
Easy Turf is more than a beautiful lawn to look at. It is a product that provides peace of mind for pet owners and home owners alike.
Thank you Walt and the staff of Easy Turf!